Privacy policy


This privacy policy sets out how All Things Barbecue uses and protects any information that you give All Things Barbecue when you use this website. All Things Barbecue is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

All Things Barbecue may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

PRIVACY AND SECURITY


All Things BBQ, LLC does not share or sell information about our customers to outside marketing companies. We understand the significant value of our customer relationships, that’s why it is our policy to never sell information about our customers.

The only information we may share is that which is required to provide products and services on your behalf. For example, we may share personal information we receive from you on applications, other forms, or visits to our web site if you apply for financing or wish to enter into a rental agreement, or other legal agreements with us. Information may be shared with credit card processors or shipping companies that deliver your order.

In such cases, all of these companies are obligated to use the information we collect only for the services requested and are asked to keep this information confidential.

What we collect


We may collect the following information:

  • Name
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers
  • information we receive from third parties, i.e., credit bureaus, such as your credit history
  • information from other outside sources for the purpose of verifying representations made by you, such as employment history, loan or credit card; and other general information we obtain about you.

We closely limit our collection of information to only that which we believe is necessary to conduct our business properly.

For the exhaustive list of cookies we collect see the list of cookies we collect section.

What we do with the information we gather


We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • We may use the information for our own internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We restrict access to personal information about you only to those employees who need to know that information to provide products or services to you.

How we use cookies


A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites


Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information


You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@atbbq.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:

ALL THINGS BARBECUE
818 W Douglas Ave.
Wichita, KS 67203

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

CHANGES TO THIS PRIVACY POLICY


This Privacy Policy is provided to you to document our privacy practices. If you have questions after reviewing this policy, contact us at 316-440-3950.

How do we collect your data


You directly provide All Things Barbecue LLC with most of the data we collect. We collect data and process data when you:

  • Register online or place an order with our company.
  • Voluntarily complete a survey, enter a contest, leave a review, or provide feedback via email or chat.
  • Use or view our website via your browser’s cookies.

The table below lists the cookies we collect and what information they store. This list may change at any time due to software updates or new features.

COOKIE NAME COOKIE DESCRIPTION
ATBBQ_COOKIE_POPUP Indicates that the user has agreed to accept cookies.
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency.
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_ID Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND Your session ID on the server.
GUEST_VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer is allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.

HOW WE STORE YOUR DATA


We securely store your data on cloud servers with limited access for administrators. Customer information is restricted to employees on a need-to-know basis. No payment information is stored on any of our servers. Third parties that process payments or shipments will have their own policies regarding your information.

MARKETING


Our Company will send out materials from time-to-time that you have opted into. This may include online text or image ads.

  • Meta, and their subsidiaries
  • Google, and their subsidiaries
  • Bing/Yahoo, and their subsidiaries
  • Pepperjam
  • Attentive
  • Klaviyo

If you have agreed to receive marketing, you may always opt out later.

You have the right at any time to stop All Things Barbecue from contacting you for marketing purposes. All marketing communications will have an opt-out link or method included. Business-related communications are excluded. Business communications include order related or shipment notifications, customer service requests, returns or safety information.

WHAT ARE YOUR DATA PROTECTION RIGHTS?


All Things Barbecue, LLC would like to make sure you are fully aware of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request that All Things Barbecue, LLC provide copies of your personal data we have collected. We may charge you a small fee for this service.

The right to rectification - You have the right to request that All Things Barbecue, LLC correct any information you believe is inaccurate. You also have the right to request All Things Barbecue, LLC to complete information you believe is incomplete.

The right to erasure - You have the right to request that All Things Barbecue, LLC erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request that All Things Barbecue, LLC restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to All Things Barbecue, LLC's processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that All Things Barbecue, LLC transfer the data that we have collected to another organization, or directly to you, under certain conditions. We may charge you a small fee for this service.

If you make a request, we have 30 calendar days to respond to you. If you would like to exercise any of these rights, please write to us:

ALL THINGS BARBECUE
818 W Douglas Ave.
Wichita, KS 67203

Proof of identity is required for requests.