Napoleon Prestige 500 Gas BBQ Grill with Infrared Side and Rear Burner, Stainless Steel

Napoleon Prestige 500 Gas Grill – FAQs

1. What features stand out on the Prestige 500?

   The Prestige 500 features thick 8.5 mm WAVE™ grids, JETFIRE™ 2.0 one-spark ignition, staggered sear plates, a stow-away warming rack, six hidden tool hooks, a Max Prep Zone shelf with bottle opener, reinforced doors and industrial locking casters. Total output is 82,000 BTUs.

2. How many burners does it have, and how much cooking space?

   It has four stainless steel main burners, an infrared SIZZLE ZONE™ side burner and an infrared rear rotisserie burner. The main cooking area is 28" x 17.75", which fits up to 31 burgers, and the total cooking area is 900 sq. in. with the warming rack.

3. How many BTUs does it put out?

   82,000 BTUs total, including an 18,000 BTU infrared rear burner and a 16,000 BTU infrared side burner.

4. Is it available in propane or natural gas?

   Both. Choose Liquid Propane (P500VRSIBPSS) or Natural Gas (P500VRSIBNSS) when you order. Don't convert between fuel types without Napoleon's approved conversion parts and a qualified gas technician.

5. What cooking grids and sear plates does it have?

   It has 8.5 mm stainless steel WAVE™ cooking grids that hold heat and leave Napoleon's signature sear marks. Under them, staggered stainless steel sear plates spread heat evenly, reduce cold spots and cut down on flare-ups.

6. Is a rotisserie included?

   Yes. A heavy-duty rotisserie kit comes with the grill and runs off the 18,000 BTU infrared rear burner, which is great for whole chickens, roasts and pork loins.

7. What ignition and safety features does it have?

   JETFIRE™ 2.0 ignition lights each burner with one spark and needs no batteries. The LED control knobs with SafetyGlow™ glow red when the gas is on, so you can see at a glance which burners are lit.

8. How do I clean it?

   The staggered sear plates channel grease to a porcelain-coated drip pan that resists corrosion and slides out for easy emptying. The stainless steel grids clean up with a grill brush.

9. What storage and prep features does it have?

   It has a Max Prep Zone side shelf with a built-in bottle opener, six hidden tool hooks, a stow-away warming rack, reinforced cabinet doors with internal storage, and industrial locking casters.

10. How big is it?

    It measures 65.5" W x 26" D x 51" H with the lid closed (58" H with the lid open) and weighs about 200 lbs.

11. What warranty comes with it?

    Napoleon's Limited Lifetime Warranty covers the stainless steel lid, aluminum castings, stainless steel cooking grids and stainless steel tube burners for life. Sear plates, the infrared burners and all other parts are covered for 15 years, and electrical components like the LED knobs for 3 years. This applies to residential use.