Napoleon Charcoal Rake and Tongs — Frequently Asked Questions
  What is the Napoleon Charcoal Rake and Tongs set?
  The Napoleon Charcoal Rake and Tongs is a two-piece tool set designed for managing charcoal and ash on your grill or smoker. The rake serves multiple roles including scooping, raking, moving coals, and even functioning as a grid flipper, while the tongs allow safe handling of charcoal or food. 
  What are the specifications and features?
  
    • Rake length: 25″ (63.5 cm) multifunctional charcoal rake that also works as a grid flipper 
    • Tongs length: 20″ (50.8 cm) designed to keep your hands away from heat while gripping or moving charcoal or ash 
    • Material: stainless steel for durability and heat resistance 
    • Dual-end rake: the rake’s end can be used to flip or lift grill grates when adding or adjusting coals 
    • Model / part #: 67740
  
  How should I use the rake and tongs effectively?
  
    • Use the rake to scoop or rake hot or cold coals and ash to rearrange heat zones or clear debris. 
    • Use the grid flipper end of the rake to lift or shift grill grates safely when adding or rearranging charcoal. 
    • Use the 20″ tongs for precise control in moving charcoal pieces, especially in tighter areas, without burning your hands. 
    • Keep movements smooth and deliberate—don’t jam the rake in aggressively as it may scratch or damage the grill surfaces.  
  
  How do I maintain and care for the tools?
  
    • After use, let them cool, then clean off ash or residue with a brush or damp cloth. 
    • Dry thoroughly to prevent corrosion or rust on stainless steel surfaces. 
    • Avoid soaking the tools or exposing them to caustic cleaners for prolonged periods. 
    • Store in a dry place, ideally hanging or in a tool rack to prevent bending or damage to the ends.  
  
  What are the advantages and limitations?
  
    Advantages:
    • Multi-function rake that also flips grill grates 
    • Long lengths (25″ and 20″) keep hands safely away from heat 
    • Durable stainless steel build suited for outdoor grilling conditions 
  
    Limitations / cautions:
    • The rake is rigid — forcing it into tight spaces can risk scratching or bending 
    • When handling very hot or heavy coals, the tongs may struggle on their own—use both tools in combination 
    • As with any tool exposed to heat and ash, occasional inspection is needed to ensure welds or joints remain intact